You're Store Isn't Broken, Your Customer Journey Is.
In this workshop
What You'll Leave With
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A clear view of your current customer journey
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Identified gaps that may be costing you trust or repeat sales
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One opportunity idea to increase revenue growth
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A reusable framework you can revisit as your brand grows
What We'll Cover
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What a customer journey actually looks like for e-commerce brands
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Common mistakes you're making on your cart landing page
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Common reasons why your customers are not coming back
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Frameworks to use to scale your brand experience
Meet Your Workshop Host
Amber " the Activator" Owens is the Founder of BrandFelt Activation, an experiential marketing and partnership consultancy known for transforming ideas into immersive, measurable experiences. She has supported global brands and small businesses alike helping them drive engagement, deepen community, and turn moments into meaningful impact. Her work blends strategy, storytelling, and her signature DANCE framework, rooted in rhythm, emotion, and intentional design. Amber is passionate about redefining success and helping organizations create experiences people don’t just attend but they feel and move too.
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